From the first ring to the booking.
A plate in each hand, a full dining room. With no answer, the customer calls the restaurant across the road.
She greets callers in your restaurant’s name, understands what they want and offers a free slot. In French, German, Italian or English.
Name, covers, time: it’s all in Novarim, and you get an email. Nothing to copy out, no one to call back.
Your front-of-house software, Aralys included.
She knows your customers.
Loïc called back on Tuesday. He wants the terrace again, like in June. On Friday, there’ll be four of them, for a birthday.
Loïc
Sophie
Patrick
Mei
KevinYou teach her about your restaurant.
From the Pro plan. Allergen questions stay with your team.
Aralys What she knows
Getting here
Clear pricing. Monthly, no commitment.
Essential
CHF99
per month
Aralys answers practical questionsthe terrace, dogs, payment, getting here
No online booking
Email support
- Minutes included
- 340 per monthabout 5 calls a day
- Extra minute
- CHF 0.30at most CHF 99 per month
- Team
- 2 people, 2 screensthe tablet at the host stand counts too
- Novarim numbers
- 1
- Extra number
- CHF 19 per month
- Recommended
Pro
CHF349
per month
Aralys knows your menu and daily menuprices, everything you write down for her and practical questions
Online bookingyour booking page and a button for your website
Email support
- Minutes included
- 1’200 per monthabout 20 calls a day
- Extra minute
- CHF 0.30at most CHF 349 per month
- Team
- 10 people, 10 screensthe tablet at the host stand counts too
- Novarim numbers
- 1
- Extra number
- CHF 19 per month
Business
CHF599
per month
Aralys knows your menu and daily menuprices, everything you write down for her and practical questions
Online bookingyour booking page and a button for your website
Both founders, directly on WhatsApp
- Minutes included
- 2’200 per monthabout 35 calls a day
- Extra minute
- CHF 0.30at most CHF 300 per month
- Team
- Unlimited
- Novarim numbers
- 1
- Extra number
- CHF 19 per month
Custom
Price on request
Get a quoteAralys knows your menu and daily menuprices, everything you write down for her and practical questions
Online bookingyour booking page and a button for your website
Both founders, directly on WhatsApp
- Minutes included
- From 3’000 per month50 calls a day or more
- Extra minute
- Price on request
- Team
- Unlimited
- Novarim numbers
- As many as you need
- Extra number
- Included
Included in every plan: phone bookings, a floor plan drawn by AI, WhatsApp confirmations, several calls at once, setup guided by videos. A month never costs more than the plan that would have covered it. On Essential and Pro, once the stated overage limit is reached, your calls ring through to you until the end of the month, unless you raise the limit in your dashboard. Calls per day counted at 2 minutes per call.
Every plan starts with a 7-day trial and 60 minutes. Card required. Prices in Swiss francs. No VAT charged (business not registered for VAT). For restaurants only. Terms and conditions.
The questions we get asked.
Does Aralys connect to my booking software?
No. Novarim is the software: bookings, floor plan, customers and calls, in one subscription. Bookings taken by Aralys land there on their own; the ones that come from elsewhere, you add by hand.
What doesn’t Aralys do?
She doesn’t make outgoing calls and doesn’t take payments: the till stays yours.
Do I keep my number?
Yes. You forward your line to Aralys and your customers dial the same number as before. If you’d rather have a separate number, a Novarim number is included in your plan.
Will my customers accept talking to an AI?
Judge for yourself: during the trial, call your own number and listen to her answer. If she isn’t right for you, you stop before paying for the first month.
Where is my call data?
The database is in Zurich, the server in Germany. Telephony, voice and transcription go through the United States. Your data
Who can listen to my calls, and how long do you keep them?
You, from your dashboard, protected by two-step verification. Our team only accesses them for operations and support. The recording and transcript are deleted 30 days after the call. Your data
What counts as a minute?
The time Aralys is on the line with your customer: from the moment she takes the call to the end of her conversation, to the second, added up over the calendar month. Ringing doesn’t count, and neither do the calls you take yourself on your line.
What if I go over?
Aralys keeps answering. Each minute beyond your plan costs CHF 0.30, in whole minutes: a part-minute isn’t billed. A month never costs more than the plan that would have covered it. Unless you change the setting, your extra minutes never cost more than your subscription: your plan and its minutes cost at most CHF 198 on Essential, CHF 698 on Pro, CHF 899 on Business. Once that amount is reached, your calls ring through to you until the end of the month, and if no one picks up, Aralys takes a message, free of charge; on Business, she keeps answering without charging anything. In your dashboard, you can lower this limit or, on Essential and Pro, raise it up to a month of CHF 899. You’re notified at 80% and again at 100% of your minutes.
How do I cancel?
From the dashboard, with no reason or notice needed. The service runs until the end of the period already paid. On a yearly plan, that period isn’t refunded.
What about VAT?
Novarim isn’t registered for VAT: for now, nothing is added to the price shown.
Eliott Marsiglia and Louis Di Caprio, founders of Novarim
She can be answering your phone this week.
Start the trial online, or book thirty minutes with a founder to ask your questions.
