Eliott Marsiglia
Co-founder · CEO
Looks after customers, organisation and the ground truth: how Swiss businesses really work, and what a voice has to do there before it’s trusted with the job.
The twofounders.
Novarim is a Swiss company in Evilard, near Biel. We explore how far AI voices can go, and what we find becomes agents for businesses.
Louis Di Caprio
Co-founder · CTO
Builds Novarim’s voices and the platform that keeps them running: telephony, AI, dashboards. Obsessed with the details, so that every sentence sounds right.
Why we built it.
It all started with a phone ringing unanswered. In restaurants around Biel, the call always comes at the same moment: mid-service, when nobody has a hand free. A caller who gets no answer books elsewhere.
Elsewhere, AI voices were already picking up. Here, you barely heard of them. Europe takes up these tools more slowly than the United States, and Switzerland takes its time even more: solid, well-run businesses that work on the phone and in their software the way they did ten years ago.
We saw an opening, not a delay. A voice that works here has to switch from French to German, understand a Bernese accent at the end of a crackling line and write nothing down without consent. We decided to build it ourselves, from Biel.